{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1730290663823,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"3faa5fdc-a1cf-4998-ab73-d03b9e0e5773","title":"Billing and Collection Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex HA9 0FJ","locationType":2,"description":"<div>An excellent offer…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div>The Post</div>\nAn exciting opportunity within Brent Customer Access has arisen in our Revenues & Debt service. The successful post holder will be responsible for ensuring that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments is billed, collected and recovered in accordance with prevailing legislation, case law, local policy and procedures. Billing activities include for all lines of debt; identification of the correct liable parties and liability dates, nature of service provided, assessing entitlement to discounts exemptions, reduction and refunds, the maintenance of accurate billing andinvoicing records for all customers, database management across all lines of revenue and debt. The successful candidate is one who can work effectively as part of a team and takes pride in their work.\n<div>The Person</div>\nYou need to possess some knowledge and understanding of Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments regulations. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.\nThe successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.\nThis is a rewarding role and offers an exciting opportunity for the right candidate.\nWhen making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples that demonstrate that you have the skills and experience for the job.\nThe anticipated start date for this post is mid-January 2025.\nClosing date: 13 November 2024 23:59","shortDescription":"","salaryDescription":"£32,421 - £36,567 p.a. inc. London weighting","publishDate":"2024-10-30T09:55:00.000Z","expirationDate":"2024-11-13T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/f1e337c5-f390-4c07-8220-cbef09cafa74.jpg","score":1,"featured":false,"enhanced":false},{"id":"064ca408-b6c5-44cc-975d-0e4cf31469d6","title":"Care Charging & Monitoring Officer","employer":"North Somerset Council","department":"","location":"Weston-super-Mare","locationType":3,"description":"About Us North Somerset Council is dedicated to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role The Care Charging & Monitoring Team are looking for an enthusiastic, organised, and flexible person to join our busy, friendly team on a permanent basis. Under the supervision of the Care Charging and Client Debt Manager, you will play a crucial part in ensuring that non-residential care services (such as domiciliary care and supported living) are monitored and that appropriate charges are applied to service users, in line with council policies and procedures. This role offers the flexibility of mobile working, where you'll work from home most of the time and may only need to come into the office once a week. Key Responsibilities: <ul> <li>Ensuring the council's authorised providers are paid accurately and in accordance with the relevant contract.</li> <li>Ensuring applicable charges are passed to the service user in a timely and accurate manner to maximise income for the council.</li> <li>Monitoring service delivery levels in line with commissioned services.</li> <li>Implementing the non-residential charging policies in relation to various care services commissioned by the council.</li> </ul> <ul> <li>Advising and assisting service users and colleagues with queries/issues relating to charges.</li> </ul> About You We are looking for an individual who has experience in a financial/administrative role, while also maintaining a compassionate and empathetic approach to Adult Social Care. Essential Skills and Experience: <ul> <li>NVQ Level 2 in literacy and numeracy, with a Level 3 qualification or equivalent work experience in a relevant technical area.</li> <li>Proficiency in Microsoft Excel is essential, along with knowledge of database software and financial management systems.</li> <li>Practical experience in service monitoring and financial processes.</li> <li>Strong communication skills, with the ability to engage with contractors, stakeholders, and the public.</li> <li>Excellent customer service skills, remaining professional and calm under pressure.</li> </ul> If you have a solid understanding of financial management within care services and are looking to make a positive impact, we would love to hear from you! What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:<ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Opportunities for professional development</li> <li>Staff groups</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated Wellbeing Team</li> <li>Salary sacrifice cycle to work and Electric vehicle schemes</li> </ul> Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information: For further information about the role, please contact Sharon Brigden, Care Charging & Client Debt Manager, at Sharon.brigden@n-somerset.gov.uk Important Information Interview Date: Friday 15 November 2024. We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.","shortDescription":"","salaryDescription":"Level 4:- £25,584 - £27,269 per annum, pro rata","publishDate":"2024-10-30T07:07:00.000Z","expirationDate":"2024-11-11T00:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/09cf8ce8-0a53-45d6-9120-c3f6af2ccc8c.jpg","score":1,"featured":false,"enhanced":false},{"id":"c7ac8f56-bcb3-49d4-a7be-fef01bc9c9a1","title":"Casual Platform Duty Officer","employer":"Lancaster City Council","department":"","location":"The Platform","locationType":3,"description":"The Role\nLancaster City Council is currently seeking a highly motivated, skilled, and enthusiastic individual to provide duty management cover at the Platform Live Entertainment venue in Morecambe, and where necessary to support, at other Council venues, including facilitating, supporting and delivering a comprehensive programme of events and activities safely and successfully.\nThe post holder may also be requested to work at other Council commercial properties, or support the delivery of the Council’s outdoor events programme.\nEssential skills required or agreement to work towards in post –\n<ul>\n<li>First aid at work</li>\n<li>Personal licence holder</li>\n</ul>\nAs part of your role, you will be a key holder with responsibility of staff supervision whilst you are on shift, including a small team of event stewards, bar staff, box office operator, and volunteers.\nThis post is casual, with available hours including bank holidays, evenings & weekends.\nThis post is based at the Platform.\nAbout You\nYou will identify with our organisational values of Pride, Ownership, Working Together and Ambition.\nOur Benefits\nLancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.\nWe are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.\nAt Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.\nWe are a disability confident committed employer.\nPlease note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.\nProvisional Interview date: 28/11/24","shortDescription":"","salaryDescription":"£13.26 per hour","publishDate":"2024-10-29T11:58:00.000Z","expirationDate":"2024-11-17T23:55:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/cf2e990c-710c-46e2-843a-2077ea32997a.png","score":1,"featured":false,"enhanced":false},{"id":"2f654b06-23d7-4f0c-8d39-81b63caff047","title":"Customer Service & Dispute Officer","employer":"London Borough of Hackney","department":"","location":"Hackney","locationType":3,"description":"Join us as a Customer Service and Dispute Officer!\n3 x Full Time Roles\n1 x Part Time (18 Hours Per Week - Salary Pro Rata) Wed PM only, Thurs/ Fri Full Days.\nAre you passionate about delivering exceptional customer service and resolving disputes? The London Borough of Hackney is looking for a proactive Leasehold Customer Service & Dispute Officer to join our dedicated team. In this role, you will manage a diverse range of homeownership enquiries, disputes, and complaints, ensuring that our leaseholders, shared owners, and freeholders receive the support they need.\nYour responsibilities will include promptly addressing routine enquiries related to leases, processing sub-letting and alterations requests, and providing comprehensive resolutions for service charge disputes. You will adopt a sensitive and proactive approach to issues surrounding estimates, invoices, account balances, ground rents, and reserve fund balances.\nCollaboration is key in this role, as you will liaise with colleagues across the Council, external stakeholders, contractors, and even courts and tribunals to achieve successful outcomes in contentious matters. You will represent Hackney Council at County Courts and Tribunals when needed, addressing disputes and breaches of lease terms.\nIn addition to handling enquiries and disputes, you will provide administrative support to Homeownership Services. This includes organising resident events, managing the subletting register, and ensuring accurate updates of customer and property details. Your role will also involve preparing reports, issuing standard correspondence, and maintaining accurate records in line with departmental procedures.\nWe’re looking for candidates who have experience in monitoring and achieving targets, resolving customer queries, and demonstrating excellent customer service practices. Strong attention to detail, effective communication skills, and the ability to prioritise and organise workloads are essential. Proficiency in IT, particularly with Microsoft and Google applications, is required.\nThere is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.\nIf you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.\nFor further information about this opportunity and the service please visit <a href=\"https://www.jobsgopublic.com/jobs/search/d6fa0690-fee7-4fa3-9086-a8a7451ab2ba#sign-in-required\" target=\"_blank\">here</a>\nThe recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.\nWhen applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. \nWe will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.\nThis application process replaces a supporting statement.\nClosing date for applications: 19 November 2024 (22:59)\nInterview date: TBC\nWe are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.\nHackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.\nThe Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:<a href=\"mailto:hackneyworks@hackney.gov.uk\">hackneyworks@hackney.gov.uk</a>\nDisclaimers apply, for full details see: <a href=\"https://hackney.gov.uk/email-disclaimer\" target=\"_blank\">https://hackney.gov.uk/email-disclaimer</a>","shortDescription":"","salaryDescription":"£37,575 - £38,769","publishDate":"2024-10-29T00:00:00.000Z","expirationDate":"2024-11-19T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8c68ec59-9bbc-435b-9a7d-1cc114d27b3a.jpg","score":1,"featured":false,"enhanced":false},{"id":"3b184988-0739-4287-bf8c-b2b575e78abc","title":"Commercial Waste Officer","employer":"London Borough of Newham","department":"","location":"Greater London","locationType":3,"description":"Commercial Waste Officer £37,443 - £39,264 per annum We are looking for a Commercial Waste Officer to join our team. You will be a motivated person with commercial waste experience to help retain and obtain new commercial waste customers within the London Borough of Newham. You will be able to advise business owners of their responsibilities in relation to storage and disposal of commercial waste and recycling and obtain new business where possible in accordance with the current waste legislation and current pricing schedule. You will be responsible for achieving revenue objectives through customer retention, and you will liaise with existing and new customers to provide advice and services where required. The main focus of the post is to provide a high level of customer service to our commercial customers, face to face, on the phone and in writing. The work is varied; and as part of a small but busy team you will be responsible for meeting KPI’s and revenue targets set by the council. For an informal discussion or to find out more please call Nathan Anwyl 07552102650 or Nathan.Anwyl@@newham.gov.uk. https://www.newham.gov.uk/downloads/file/7971/commercial-waste-officer-jd Closing date; 14th November 2024 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.\n\n <img src=\"https://ars2.equest.com/?response_id=08892892c09eb760903b71a07eba6501&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£35,000 - £39,999","publishDate":"2024-10-24T15:40:04.000Z","expirationDate":"2024-11-14T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d5d933a8-4e1e-43af-929f-846e23d84916.JPG","score":1,"featured":false,"enhanced":false},{"id":"4e6dd6ba-4dd5-4f1e-aed3-d34f9cfd7872","title":"Car Park Supervisor","employer":"Liverpool City Council","department":"","location":"Kings Dock Car Park, Monarch's Quay,","locationType":3,"description":"A bit about us:\nLiverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. \nWorking at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. \nWe are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! \nThe role: \nThe Parking Services team within Liverpool City Council’s Neighbourhoods and Housing directorate is growing and we are currently looking to recruit a small number of Car Park Supervisors to join us at this exciting time!\nThe Car Park Supervisor role involves administering an efficient and effective delivery of parking enforcement and other parking service provisions for all designated parking areas. The Car Park Supervisor oversees the work of the Car Park Attendants and reports to the Car Park and Customer Manager on all activities, including reports, incidents, grievances, training, staff levels and recruitment. Maintaining effective working relationships with suppliers and contractors and ensuring all forms of correspondence are compliant with statutory guidelines and GDPR are both key to this role. \nThe role involves working outdoors in all weather conditions, manual handling and patrolling on foot for extended periods. It also involves working shifts and you will receive shift allowance and weekend enhancements as determined by your rota. We work various shifts from 6:00am-2:00pm, 10:30am-6:30pm, 2:00pm-10:00pm and 10:00pm-6:00am. \nWe are looking for candidates who have high standards of customer care, excellent communication skills and the ability to establish and maintain positive relationships with stakeholders. If this sounds like you, we welcome you to apply!\nPlease download the job description and person specification (at the bottom of this page) to learn more about the role. Please note that you must meet all essential criteria in the person specification in order to be shortlisted.\nOur offer to you:\n<ul>\n<li>35 hour working week </li>\n<li>\nAt least 30 days holiday rising to 35 after 5 years service – plus bank holidays (where applicable) and the option to purchase further days</li>\n<li>\nPart of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>\nProgression – opportunities and training through a wide range of high quality learning</li>\n<li>\nHealth and Wellbeing offer including employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>\nDrive Time – a salary sacrifice car lease scheme</li>\n<li>\nFamily friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash</li>\n</ul>\nNext steps:\nClosing date: Thursday 21st November 2024\nIf you would like to talk to a member of the team about the role, please contact Danielle Finlay, Parking Operations Manager, via <a href=\"mailto:danielle.finlay@liverpool.gov.uk\">danielle.finlay@liverpool.gov.uk</a> or 07394 844006.\nLiverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. \nIf you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk\nAlthough we advertise on Jobs Go Public and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.\nWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.","shortDescription":"","salaryDescription":"£38,223 - £43,421 (plus shift allowance and weekend enhancements)","publishDate":"2024-10-24T14:31:00.000Z","expirationDate":"2024-11-21T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c5c445f0-8a84-4735-8232-a41bb2581687.png","score":1,"featured":false,"enhanced":false},{"id":"a9207eef-e714-48cf-b452-24604222bd64","title":"Digital Infrastructure Manager","employer":"Wirral Metropolitan Borough Council","department":"","location":"Wirral, Mallory, 2 Alice Ker Square","locationType":2,"description":"There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.\nDigital Infrastructure Manager\nAbout the Role:\nWirral Council is undergoing a digital transformation, and we're seeking a passionate Digital Infrastructure Manager to join our dynamic Digital, Data, and Technology (DDaT) service. You'll play a pivotal role in managing the Platform and Network teams, overseeing the exciting migration from on-premises infrastructure to a modern cloud environment.\nYou will be responsible for:\nLeading the Design and Implementation: You'll be at the forefront, architecting and implementing a robust and scalable infrastructure solution within the cloud. Drive Operational Excellence: You'll ensure a highly reliable IT infrastructure, freeing up staff to deliver excellent service experiences. Enhancing Security, Scalability and Efficiency: Developing and implementing strategies to optimize our infrastructure for security, scalability, and cost-effectiveness.\nAbout the candidate: \nWe're looking for a highly motivated individual with a good understanding of both on-premises and cloud infrastructure. You'll possess a strong technical background in areas like: Network and Server Management: Expertise in WAN & LAN technologies, including 802.1x. Cloud Infrastructure: A solid understanding of cloud platforms (e.g., Azure). Leadership: The ability to motivate and lead high-performing teams is crucial.\nWhy Wirral Council?\nThis is a unique opportunity to be part of a forward-thinking organization driving significant change. You'll work in a collaborative environment with a talented team, shaping the future of Wirral Council's digital landscape.\nFor more information or an informal discussion regarding this vacancy, please contact Peter Moulton on email <a href=\"mailto:petermoulton@wirral.gov.uk\">petermoulton@wirral.gov.uk</a>\nInterviews to be held week commencing 25th November 2024.\nIf your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role.\nIf you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href=\"mailto:info@involvenorthwest.org.uk\">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.\nIf you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nWorking at Wirral\nYou’ll also want to know what it’s like to work here so, as a start:\nOur values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.\nWe believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.\nWe have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.\nWe have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.\nEach voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.\nWe want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nPlease note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.\nIt is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.\nApplications will be accepted until midnight on the closing date.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.\nApplications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.\nAll applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.\nThe job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.\nWe do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.","shortDescription":"","salaryDescription":"£58,273 - £61,281 plus benefits.","publishDate":"2024-10-24T14:15:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c152193a-2076-4cbd-98e9-df9ff970cde7.jpg","score":1,"featured":false,"enhanced":false},{"id":"123ee7ed-3f03-4421-8855-66cee72183c0","title":"Solutions Architect","employer":"Wirral Metropolitan Borough Council","department":"","location":"Wirral, Mallory, 2 Alice Ker Square","locationType":2,"description":"There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.\nSolution Architect x 2\nAbout the Role:\nWirral Council is embarking on an ambitious customer centric, data driven, digital transformation journey. This is an exciting time to join a forward thinking, digitally focussed Council. To drive this transformation, Wirral Council is seeking two Solution Architects to provide architectural services across the Council.\nThe role will support the development, maintenance and performance of the architectural vision and ensure solutions are designed to meet service areas and the Councils strategic requirements and will be pivotal in achieving integration across systems as well as driving cloud adoption.\nAbout the candidate: \nYou will have a passion to make a difference and have the ability to see opportunities for improvement through the use of Digital and Data, and to design and implement solutions. You will be able to work independently as well as communicating at all levels across the organisation, inspiring and building enthusiasm in the digital space.\nYou will have experience working in complex organisations, and a detailed knowledge of solution architecture and its applications.\nExperience with conducting architectural assessments and creating roadmaps, including technology gap assessments, cloud transition approaches, patterns for introduction of disruptive technologies into legacy estates and architectural governance in large organisations would be an advantage.\nWe would like to hear from you if you have strong experience along with a background in digital and data solutions championing the service and bringing along others during our transformation to be better.\nFor more information or an informal discussion regarding this vacancy, please contact Victoria Chapman on email <a href=\"mailto:victoriachapman@wirral.gov.uk\">victoriachapman@wirral.gov.uk</a>\nInterviews to be held week commencing 25th November 2024.\nIf your skills, knowledge or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge or experience levels within the candidate pool we may explore a traineeship for this role.\nIf you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href=\"mailto:info@involvenorthwest.org.uk\">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.\nIf you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nWorking at Wirral\nYou’ll also want to know what it’s like to work here so, as a start:\nOur values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.\nWe believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.\nWe have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.\nWe have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.\nEach voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.\nWe want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href=\"mailto:recruitment@wirral.gov.uk\">recruitment@wirral.gov.uk</a>\nPlease note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.\nIt is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.\nApplications will be accepted until midnight on the closing date.\nWe reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.\nApplications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.\nAll applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.\nThe job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.\nWe do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.\n ","shortDescription":"","salaryDescription":"£54,231 - £57,233 plus benefits.","publishDate":"2024-10-24T13:54:00.000Z","expirationDate":"2024-11-10T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/f5b04882-d236-47a7-875f-8a6f34e7b08f.jpg","score":1,"featured":false,"enhanced":false},{"id":"7b7aa1c6-db8d-458b-853a-0cfaa0f18525","title":"Customer Service Advisor","employer":"Staffordshire County Council","department":"","location":"Staffordshire Place 1","locationType":3,"description":"<a>Do you thrive on delivering excellent customer service and making a real difference every day?</a>\n\nDo you enjoy injecting your excellent interpersonal skills to build relationships with customers to provide the service they deserve? \n\nThen read on to learn more about our exciting role on offer\n\nYou will join our vibrant and welcoming/supportive Contact Centre team who are proud of the high level of service we provide for our customers.\n\nWe are a people business – excellent customer insight and experience needs to be at the heart of everything we do. Customers today have high expectations; their experience of using council services should not be second rate. We aim to meet customer needs by giving consistent information, advice and support at their convenience. Our customer model is built on the following principles\n\n• A service that offers ease of access and intuitive navigation\n\n• Consistent and high-quality contact management\n\n• A service driven by customer insight and demand analysis\n\n• A service that is delivered through appropriate delivery channels\n\n• A service which has resilience and scale\n\n• A service that is efficiently delivered\nMain Responsibilities As the first point of contact for our customers, you will use your excellent communication skills and professional and friendly manner to support customers with queries or complaints.\n\nYou will also be,\n\n<ul>\n\t<li>taking a high number of calls per day, assisting members of the public in a range of services which may include Adult Social Care and Adult Safeguarding and Children's.</li>\n\t<li>required to listen, probe and investigate enquiries to determine the underlying needs of the customer, escalating queries where necessary.</li>\n\t<li>required to work using your own initiative and judgement as well as work effectively as part of a team.</li>\n\t<li>developing and maintaining a strong level of knowledge regarding processes and policies.</li>\n</ul>\nThe Ideal Candidate You'll\n\n<ul>\n\t<li>have experience of working in a busy Contact Centre </li>\n\t<li>be passionate about delivering the best customer service possible</li>\n\t<li>be able to use own judgement to resolve queries and complaints quickly and effectively</li>\n\t<li>have excellent listening skills and an empathetic approach when addressing issues or complaints</li>\n\t<li>be self motivated and able to work under pressure</li>\n\t<li>be able to contribute new ideas to help deliver personal and team performance</li>\n</ul>\n\nWe have 1 x Permanent role (37 hours per week) \n\nFor further information about this role please email Charlotte Pinks, Team Leader charlotte.pinks@staffordshire.gov.uk\n\nInterviews to be held w/c 11th November 2024\nAbout Staffordshire County Council We are no ordinary county council:\n\nOur Values:\n\nThe core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.\n\nOur values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:\n\n<img alt=\"\" height=\"272\" src=\"https://staffscc-uploads-eu-west-2.s3.eu-west-2.amazonaws.com/63806fb8a56160f4aa0fa5dc8ac1debabf27234b.jpg\" width=\"700\">\n\nWe have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.\n\nWe look forward and race ahead - that goes for your career too. \n\nOur benefits:\n\nWe recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. \n\nIn addition to your salary, as a member of staff, you will have access to <a href=\"https://www.careersatstaffordshire.co.uk/our-rewards-and-benefits/\">Our rewards and benefits - Careers at Staffordshire</a>\n\nOur recruitment process:\n\nAs an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.\n\nStaffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities\n\nAs part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. ","shortDescription":"","salaryDescription":"£25,119 - £27,803","publishDate":"2024-10-23T17:11:47.000Z","expirationDate":"2024-11-06T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/13f427ab-5a39-469d-b876-4a5a14153048.png","score":1,"featured":false,"enhanced":false},{"id":"b6e88afb-73b2-4345-81e1-40fc5d7ed465","title":"Apprentice ICT Support Officer","employer":"Staffordshire County Council","department":"","location":"Stafford","locationType":3,"description":"If you are ready to kickstart your career in ICT or looking for a career change, we have an exciting opportunity to join our ever-growing Staffordshire ICT team where you will ensure our staff and partners can access ICT services using leading edge technology to meet their needs. You will work alongside our ICT Support Officers who have a successful track record of supporting our Apprentices on the ICT Service Desk to provide 1st line assistance for all hardware and software issues and requests from our service users.\n\nIn addition, we will support you to complete a 16-month Level 3 ‘Microsoft Azure Cloud Support Specialist’ Apprenticeship with QA Limited training provider where you will have access to support from a tutor as well as a peer group forum from QA’s web portal. The training and experience you gain can be tailored to the needs of the organisation, but also your preferences too so that you can choose which area of ICT you might want to become an expert in and build a successful career with us. \n\n We look forward to your application and the potential to welcome you to our team.\nMain Responsibilities This is a varied role which will include: \n\n<ul>\n\t<li>Taking calls from Staffordshire County Council customers throughout Staffordshire and beyond.</li>\n\t<li>Thinking on your feet and solving issues first line.</li>\n\t<li>Developing our self-service customer portal to improve the customer experience and drive down support demands, and much more!</li>\n</ul>\n\n \nThe Ideal Candidate If you have some work experience, that’s great but this is not essential. What is important is that you have a passion for ICT and you can show us that you are willing to always give your best, are ready to learn and strive for continual improvement. Working in ICT requires teamwork, organisational skills and a good level of competency using IT systems. We need you to show us you can be flexible in your approach to work as sometimes things can change and so you will need to be able to prioritise work and sometimes change tasks quickly.\n\nInterviews are likely to take place within two weeks of the closing date of the advert. \n\nIf you would like an informal chat about this role or unsure if your skills or experience are a good fit, please contact Helen Crook - ICT Service Desk Team Leader - helen.crook@staffordshire.gov.uk \nAbout Staffordshire County Council We are no ordinary county council:\n\nOur Values:\n\nThe core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.\n\nOur values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:\n\n<img alt=\"\" height=\"272\" src=\"https://staffscc-uploads-eu-west-2.s3.eu-west-2.amazonaws.com/63806fb8a56160f4aa0fa5dc8ac1debabf27234b.jpg\" width=\"700\">\n\nWe have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.\n\nWe look forward and race ahead - that goes for your career too. \n\nOur benefits:\n\nWe recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. \n\nIn addition to your salary, as a member of staff, you will have access to <a href=\"https://www.careersatstaffordshire.co.uk/our-rewards-and-benefits/\">Our rewards and benefits - Careers at Staffordshire</a>\n\nOur recruitment process:\n\nAs an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.\n\nStaffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities\n\nAs part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. ","shortDescription":"","salaryDescription":"£15,071 in Year 1, increasing to £16,076 or National Minimum Wage for age – whichever is greater in year 2","publishDate":"2024-10-23T16:36:01.000Z","expirationDate":"2024-11-12T23:59:59.000Z","logoUri":"https://www.lgjobs.com/logos/logos/3e956315-a0e7-44a9-8884-fd8fc54769a6.png","score":1,"featured":false,"enhanced":false},{"id":"f97c32fd-0cdf-4269-97c5-ee3e2e06a62c","title":"Senior Information Officer","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool L3 1AH","locationType":2,"description":"A bit about us: \nLiverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. \nWorking at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. \nWe are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! \nThe Role: \nAn integral part of the team, this permanent post will support the City Council’s information governance service including support to officers of the Council to deliver a high quality and effective service which meets all statutory requirements and best practice and provide guidance on the relevant law. \n<ul>\n<li>Provide advice in respect of the City Council’s Information Governance arrangements including compliance with the Data Protection Act 2018, Freedom of Information Act 2000, Environment Information Regulations 2004 requests and Regulation of Investigatory Powers Act 2000</li>\n<li>Respond to information requests from receipt to completion largely autonomously and in accordance with all statutory obligations, codes of practice and guidance thereby minimising the reputational risk of noncompliance</li>\n<li>Advise in the provision of information and guidance in relation to retention process and compliances with individual rights of access.</li>\n<li>Advise third party organisations through the provision of technical guidance as required by the contractual commitments of the Information Governance Service </li>\n</ul>\nExperienced in the understanding of, and practical experience of applying the Data Protection Act, UK General Data Protection Regulation, the Freedom of Information Act, and other related legislation, standards and codes of practice, the Senior Information Officer will have: \n<ul>\n<li>Sound knowledge of records management and information governance requirements and procedures within the public sector including an understanding of how Information Governance relates to ICT systems</li>\n<li>Experience of developing Information Governance policies, procedures, and guidance</li>\n<li>Experience of conducting and assessing Data Privacy Impact Assessments and using the learning from Data Breaches to improve Data Protection Compliance </li>\n</ul>\nOur offer to you:\n<ul>\n<li>35 hour working week with hybrid working model</li>\n<li>\nAt least 31 days holiday rising to 35 after 5 years service.- option to purchase further days. Plus 8 Bank Holidays.</li>\n<li>\nAgile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.</li>\n<li>\nPart of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>\nProgression - opportunities and training through a wide range of high quality learning</li>\n<li>\nHealth and Wellbeing - offer including Employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>\nDrive Time – a salary sacrifice car lease scheme</li>\n<li>\nFamily friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>\nClosing Date is: Monday 11th November 2024.\nIf you would like to talk to a member of the team about the role or have an informal discussion, please contact Paul Mountford at paul.mountford@liverpool.gov.uk. \nLiverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. \nIf you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk \nAlthough we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad. \nWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.","shortDescription":"","salaryDescription":"£38,223 - £43,421 per annum","publishDate":"2024-10-23T13:14:00.000Z","expirationDate":"2024-11-11T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/8f8cfd34-7d33-4a4b-84c3-6c0aa2d67c37.png","score":1,"featured":false,"enhanced":false},{"id":"61e28006-8f5e-46df-b751-83f54d9323f1","title":"Procurement Systems and Data Manager","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool L3 1AH","locationType":2,"description":"A bit about us:\nLiverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. \nWorking at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.\nWe are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! \nAs part of our drive towards a new Target Operating Model for procurement across the Authority we have introduced a new team that will be responsible for procurement related policy and also enabling procurement and contract performance. The role of Procurement Systems & Data Manager will support procurement performance across the Authority by analysing data, delivering intelligence and creating reports that help us to monitor and improve delivery. This is a real opportunity for somebody to join us and put their own ideas into how we develop those crucial themes as this team develops moving forward. \nWhilst experience of working in a policy or performance related role would be great, above all else we are looking for high quality individuals with a desire to make a difference.\nWhat will I be doing? \n<ul>\n<li>The Procurement Systems & Data Manager will partner with key procurement business partners to determine business needs and provide meaningful data to inform procurement decisions.</li>\n<li>Within the role as a Procurement Systems & Data Manager you’ll assist in the development of innovative procurement and category management strategies, policies and process.</li>\n<li>The Procurement Systems & Data Manager will identify and utilise the most appropriate analytical tools, techniques and systems to analyse and interpret a wide range of supplier and organisational information.</li>\n<li>As the Procurement Systems & Data Manager you will be responsible for developing reports, forecasts and advice to inform and support procurement planning and decision making.</li>\n<li>As part of your role as a Procurement Systems & Data Manager you will develop, assess and provide reports for the effective management of contract and supplier performance and to report on the benefits being delivered.</li>\n</ul>\nOur offer to you:\n<ul>\n<li>35 hour working week with hybrid working model</li>\n<li>\nAt least 27 days holiday, plus bank holidays rising to 32 after 5 years service (pro rata if part time) - option to purchase further days</li>\n<li>\nAgile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.</li>\n<li>\nPart of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>\nProgression - opportunities and training through a wide range of high quality learning</li>\n<li>\nHealth and Wellbeing - offer including Employee assistance programme</li>\n<li>\nCycle to Work and Travel Pass Schemes </li>\n<li>\nDrive Time – a salary sacrifice car lease scheme</li>\n<li>\nFamily friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>\nEmployee Volunteering Scheme </li>\n<li>\nMedicash </li>\n</ul>\nNext steps:\nClosing Date for this role is: Friday 8th November 2024.\nIf you would like to talk to a member of the team about the role or have an informal discussion, please contact Trevor Ingham Head of Procurement & Contracts via email <a href=\"mailto:trevor.ingham@liverpool.gov.uk\">trevor.ingham@liverpool.gov.uk</a>.\nLiverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. \nIf you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk\nAlthough we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.\nWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.","shortDescription":"","salaryDescription":"£48,474 - £53,577 per annum","publishDate":"2024-10-23T12:26:00.000Z","expirationDate":"2024-11-08T12:56:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/71b849f6-4134-4cb0-ba48-f6354ffbdbec.png","score":1,"featured":false,"enhanced":false},{"id":"73c40f97-4445-46f1-a37d-a8c731bdf700","title":"Civic Suite Attendant","employer":"Ribble Valley Borough Council","department":"","location":"Ribble Valley Borough Council","locationType":3,"description":"<div>Civic Suite Attendant</div>\n<div>Civic Suite - Clitheroe</div>\n<div> </div>\n<div>Reference: CE204</div>\n<div> </div>\n<div>Pay: Scale 1B (scp 3-4) £24,027 to £24,404 per annum pro rata £12.45 to £12.65 per hour</div>\n<div>Hours: 15 Hours Per Week (On an annualised basis)</div>\n<div> </div>\n<div>We are excited to advertise for the position of Civic Suite Attendant in our Chief Executives Department. You will work closely with the Democratic Services and Civic Officer from the Council’s Civic Suite in Clitheroe.</div>\n<div> </div>\n<div>You will undertake general housekeeping responsibilities including meeting and greeting staff and visitors (for evening and daytime meetings), overseeing refreshments, kitchen duties and cleaning duties.</div>\n<div> </div>\n<div>You will be responsible for opening the Civic Suite for meetings/functions and ensuring the premises are locked and alarmed after such events have concluded. The role will involve some lone working.</div>\n<div> </div>\n<div>As you will be dealing with an array of customers ranging from Councillors to managers and outside organisations, you will be professional, efficient, organised and have initiative. Knowledge of IT will be desirable but not essential.</div>\n<div> </div>\n<div>If this sounds like your next role, please follow the link below for an application pack and to view the job description in more detail.</div>\n<div> </div>\n<div>Join us to receive a host of benefits such as flexible working hours, generous leave entitlement, occupational pension scheme and training/development opportunities.</div>\n<div> </div>\n<div>Closing date: Friday 8th November 2024</div>\n<div>Interview date: Thursday 21st November 2024</div>\n<div> </div>\n<div>\nReasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.</div>\n<div>\nRight to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.</div>\n<div> </div>","shortDescription":"","salaryDescription":"£24,027 to £24,404 per annum pro rata £12.45 to £12.65 per hour","publishDate":"2024-10-23T11:34:00.000Z","expirationDate":"2024-11-08T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/c4910c20-2853-4ad6-9e23-067428e7e685.jpg","score":1,"featured":false,"enhanced":false},{"id":"85d6500b-e2f5-4692-8bf4-8c0d88b2a7e2","title":"Accounts Payable Officer","employer":"Liverpool City Council","department":"","location":"Cunard Building, Water Street, Liverpool L3 1AH","locationType":2,"description":"A bit about us:\nLiverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. \nWorking at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.\nWe are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!\nThe Role:\n<ul>\n<li>As an accounts payable officer, you will work on Liverpool City Council’s finance system (SAP) to process purchase order invoices and non-order payments accurately to strict deadlines. You will support the P2P process by proactively identify and resolving statement reconciliation issues and queries whilst building and maintaining relationships with stakeholders, both internal and externally.</li>\n<li>In the role of accounts payable officer you will be utilising and interrogate reports and workflows and be expected to champion customer service by providing a customer focused, business friendly service. </li>\n</ul>\nOur offer to you:\n<ul>\n<li>\nAt least 27 days holiday plus bank holidays rising to 32 after 5 years service (pro rata if part time) - option to purchase further days</li>\n<li>\nAgile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.</li>\n<li>\nPart of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>\nProgression - opportunities and training through a wide range of high quality learning</li>\n<li>\nHealth and Wellbeing - offer including Employee assistance programme</li>\n<li>\nCycle to Work and Travel Pass Schemes </li>\n<li>\nDrive Time – a salary sacrifice car lease scheme</li>\n<li>\nFamily friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>\nEmployee Volunteering Scheme </li>\n<li>\nMedicash </li>\n</ul>\nNext steps:\nClosing Date for this role is: Thursday 7 November 2024\nIf you would like to talk to a member of the team about the role or have an informal discussion, please contact Emma Cairns Accounts Payable Manger via email emma.cairns@liverpool.gov.uk\nLiverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. \nIf you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk\nAlthough we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.\nWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.","shortDescription":"","salaryDescription":"£28,770 - £33,024 per annum","publishDate":"2024-10-23T11:34:00.000Z","expirationDate":"2024-11-07T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/9c475642-eb50-4842-a031-5340a7a605f9.png","score":1,"featured":false,"enhanced":false},{"id":"b433867f-4984-4408-bb73-42a50c661643","title":"Control Centre Operator (Maternity Cover)","employer":"Folkestone & Hythe District Council","department":"","location":"Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY","locationType":2,"description":"Experience the extraordinary with a move to Folkestone & Hythe District Council.\nWhile our purpose built control centre is in the heart of Folkestone, with easy access to transport links, local shops, entertainment facilities and the seafront, we have an agile working culture that supports and encourages flexible and home working where possible. Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on staff engagement, health & wellbeing and development, and offer a benefits package that includes corporate membership and reward schemes, an Employee Assistance Programme and access to the Local Government Pension Scheme.\nAbout you\nWe are currently seeking to recruit a dedicated and professional Control Centre Operator to cover a period of maternity leave until approx July 2025. The working environment is a busy 24 hour Control Centre, where the team monitor Lifeline Clients and deal with out of hour’s duty officer calls. We are there to provide support, advice and action an emergency response should the call demand it.\nThe service operates 24 hours a day, 7 days a week, 365 days a year. You will need to be flexible and work a range of shifts on a rota basis, including night shifts. Shift times are 6am to 2pm, 2pm to 10pm and 10pm to 6am.\nWhile previous Control Centre experience is not necessarily essential, you will certainly need to have some administrative and customer service experience, particularly over the telephone. Attention to detail is critical and you will have the ability to operate on your own initiative, taking a pro-active approach to problem solving and responsibility for resolving issues. But above all else you will possess excellent communication and interpersonal skills and be as passionate about a customer oriented approach as we are.\nFor an informal discussion about this role please contact Jamie Harding on 01303 853378 or email: Jamie.harding@folkestone-hythe.gov.uk.\nAppointment to this post is subject to receipt of satisfactory enhanced disclosure check from the Disclosure and Barring Service.\nClosing date for all completed applications is 9am on Thursday 7th November 2024.","shortDescription":"","salaryDescription":"£26,744 - £34,822 (Grade D/E) Dependent on skills and qualifications","publishDate":"2024-10-23T11:02:00.000Z","expirationDate":"2024-11-07T09:00:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/dff39941-a87d-40d5-87f1-67e26e5169d1.png","score":1,"featured":false,"enhanced":false},{"id":"10a6b1b7-82eb-42ac-b5f6-050b1b7dc500","title":"Senior Customer Contact Advisor","employer":"Reigate & Banstead Borough Council","department":"","location":"Town Hall, Reigate","locationType":3,"description":"Job Title: Senior Customer Contact Adviser – Service Development & Delivery Location of work: Town Hall Salary: £30,582 - £35,724 Basis: Permanent, Full time\nAbout the Role If you are seeking a career where Customers come first and are passionate for delivering great Customer Service then this is a fantastic opportunity to join a supportive, fun & friendly Team who are full of pride and passion for what they do. With no sales targets and a Monday to Friday pattern you will be one of the main points of contact within the Team.\nAbout the Person Proven record of motivating & supervising a Team. Strong digital skills & experience of using digital & social media in Customer Contact environments an advantage. Handling Customer complaints. Monitoring & quality checking to ensure residents are receiving the best possible service. Be organised and able to plan your time effectively. Confident & clear communication skills including written, verbal and IT skills. Ability to manage changing priorities. Logical and practical approach to problem solving.\nStaff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.\nWe provide you with competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.\nAdditional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager. lisa.apostolakis@reigate-banstead.gov.uk\nWe are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.\nClosing date: 15 November 2024 Interview date: w/c 25 November 2024\nValues and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. See 'Who we are' as a council, to find out more click <a href=\"https://www.reigate-banstead.gov.uk/info/20044/your_council/915/working_here\">here</a>.\n \n ","shortDescription":"","salaryDescription":"£30,582 - £35,724","publishDate":"2024-10-23T10:39:00.000Z","expirationDate":"2024-11-15T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/7d073a4a-c991-4037-a116-9c8e03719388.png","score":1,"featured":false,"enhanced":false},{"id":"a52b40bb-863b-4dcb-a007-ffecddf002e2","title":"End User Computing (EUC) Technician","employer":"London Borough of Redbridge","department":"","location":"Lynton House, 255-259 High Road","locationType":3,"description":"Location: Lynton House (Ilford) Job Type: Fixed Term contract till 31st August 2025, Office-Based (5 days per week)\nAbout the Role:\nWe are seeking a skilled End User Computer (EUC) Technician to join our dynamic IT Service Desk. In this role, you will be responsible for providing high-quality technical support and ensuring smooth operation of end-user hardware and software systems. The ideal candidate will have experience troubleshooting and resolving technical incidents, fulfilling user requests, and maintaining IT equipment. This is a great opportunity for a hands-on, problem-solving professional looking to advance their career in IT support.\nKey Responsibilities:\n<ul class=\"customHTML\">\n<li class=\"customHTML\">\nIncident Management: Troubleshoot and resolve escalated IT incidents related to hardware, software, and system access for end users.</li>\n<li class=\"customHTML\">\nRequest Management: Handle requests such as onboarding new joiners, processing moves and leavers, and fulfilling hardware requests (e.g., laptops, mobile phones).</li>\n<li class=\"customHTML\">\nMeeting Room Support: Perform regular meeting room checks, set up A/V equipment, and ensure smooth functionality during meetings.</li>\n<li class=\"customHTML\">\nHardware Maintenance: Diagnose and repair issues with laptops, desktops, monitors, and other peripherals, including replacing screens, keyboards, and other components as needed.</li>\n<li class=\"customHTML\">\nOffice Support: Provide on-site technical assistance, working from the office 5 days a week to support end users directly. \n</li>\n</ul>\nTechnical Skills & Experience Required:\n<ul class=\"customHTML\">\n<li class=\"customHTML\">\nOperating Systems: Windows 10 and 11</li>\n<li class=\"customHTML\">\nCollaboration Tools: Microsoft Teams</li>\n<li class=\"customHTML\">\nIdentity & Access Management: Entra ID (Azure AD) / Active Directory</li>\n<li class=\"customHTML\">\nProductivity Suite: Office 365 Admin Centre</li>\n<li class=\"customHTML\">\nIT Service Management (ITSM) Tools: Experience with ServiceNow or a similar ITSM tool for incident and request management</li>\n</ul>\nWhat We Offer:\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Competitive salary</li>\n<li class=\"customHTML\">Opportunities for professional development and growth</li>\n<li class=\"customHTML\">Collaborative and supportive team environment</li>\n</ul>\nTo Apply: Submit your CV and a brief cover letter explaining your experience and interest in the role.\nTo apply for this post, you must submit an online application form along with uploading a copy of your CV and cover letter. \nAmbitious for Redbridge\nAll short-listed applicants will need to demonstrate proof of right to work in the UK. At the London Borough of Redbridge, we receive a high volume of great-quality applicants, we therefore may close a vacancy earlier than advertised. Early applications are therefore encouraged.\nWe are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.","shortDescription":"","salaryDescription":"£30,033.00 - £31,440.00","publishDate":"2024-10-22T12:30:00.000Z","expirationDate":"2024-11-01T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/88c0c8ef-7a51-4b85-9f37-feb821898304.png","score":1,"featured":false,"enhanced":false},{"id":"a00cb24f-4c6f-45eb-972f-107d8ef7f46a","title":"Caseworker - Building Control - Level 2 / Grade 3","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\nWe are currently seeking a dynamic and dedicated Building Control Caseworker (Level 2/ Grade 3) to join our Building Control team. This role is business support-focused, operating in a fast-paced and demanding environment. We are looking for an individual with high energy, excellent organisational skills, and a commitment to achieving outstanding performance and accuracy.\n<h3>Key Responsibilities:</h3>\n<ul>\n<li>Efficiently process new applications submitted electronically via the Planning Portal and email.</li>\n<li>Maintain and update customer and back-office information systems (Acolaid Idox, Ishare) with accuracy, ensuring compliance with Data Protection principles.</li>\n<li>Manage document uploads and ensure accurate task creation for further evaluation by Grade 3, 4, 5, or specialist caseworkers.</li>\n<li>Archive, upload, and publish redacted decision notices and completion certificates.</li>\n<li>Monitor and process notifications, such as CP Scheme submissions and daily inspection records.</li>\n<li>Handle telephone and online payments, and direct clients to online payment options.</li>\n<li>Notify relevant colleagues about potentially dangerous structures and assist in gathering supporting documents for applications.</li>\n<li>Handle inquiries, escalating complex issues to senior caseworkers when necessary.</li>\n<li>Log demolition notices and notify relevant stakeholders within statutory timelines.</li>\n<li>Provide support to the self-serve process by directing customers to online payment portals and guiding them through submission processes.</li>\n<li>Validate new applications, ensuring accuracy and compliance with Data Protection and GDPR requirements.</li>\n<li>Issue refunds through the finance ticket log system and process fee quotes in collaboration with senior caseworkers.</li>\n</ul>\n<h3>What We Are Looking For:</h3>\n<ul>\n<li>Demonstrated experience in a fast-paced and challenging work environment, ideally within building control or a local authority setting.</li>\n<li>Strong attention to detail and accuracy.</li>\n<li>The ability to manage casework efficiently, ensuring quick turnaround times.</li>\n<li>Experience with customer service and handling inquiries, including the ability to resolve moderate issues independently.</li>\n<li>Strong IT skills, including experience with relevant systems (e.g., Acolaid Idox, Ishare).</li>\n<li>Excellent communication skills, both written and verbal, and the ability to liaise effectively with colleagues, customers, and stakeholders.</li>\n</ul>\n<h3>Why Join Us?</h3>\n<ul>\n<li>You will be part of a supportive and collaborative team that is committed to maintaining high standards in the Building Control support service.</li>\n<li>Opportunities for professional growth and development within the council.</li>\n<li>A challenging and rewarding environment where you can make a real impact.</li>\n</ul>\n<h3>What’s in it for you?</h3>\nWith some 700 employees, we are a diverse organisation delivering a wide range of services and employing people with an even broader range of skills. We are eager to attract the best so we provide excellent training opportunities, offer well established flexible working arrangements including the ability to vary your start and finish times where the business allows work from home and take extra flexi days (by agreement). We also offer many other benefits including health and wellbeing initiatives and discount off a range of well known high street shops and supermarkets.\nIf you would like to know more about the opportunity please email/talk to Julie.Taylor@guildford.gov.uk\n \n \n</div>\n<h2 class=\"item0\">Job Profile</h2>\nWhat you will need to succeed:\n<ul>\n<li>Strong team working skills</li>\n<li>Excellent time management and organisation skills</li>\n<li>High level communication and presentation skills including clear, concise reporting and correspondence particularly concerning complex or controversial issues.</li>\n<li>Continually seek to develop your competence in a variety of IT systems and packages</li>\n<li>The ability to communicate with people of different social, economic and professional backgrounds.</li>\n</ul>","shortDescription":"","salaryDescription":"£28,724 - £31,724","publishDate":"2024-10-21T16:22:00.000Z","expirationDate":"2024-11-08T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/d07d4628-3254-48a6-8854-afd059e9d5eb.jpg","score":1,"featured":false,"enhanced":false},{"id":"41e7c077-2738-4691-89bb-cc09fd835890","title":"Specialist Officer - Digital Archives","employer":"Liverpool City Council","department":"","location":"Central Library","locationType":2,"description":"A bit about us:\nLiverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. \nWorking at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. \nWe are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! \nThe role: \nAn exciting vacancy has arisen for a full time Specialist Officer - Digital Archives, who will be based in the Liverpool Record Office in Liverpool Central Library.\nThis role involves supporting the Team Leader - Archives and the Service Management Team with the management and development of digital archive services and projects within the Liverpool Record Office. \nThis is a specialist professional and knowledge-based position that requires an archive qualification, customer service skills and experience of working with internal and external stakeholders in the archive sector. It is essential that you have good practice and knowledge of digital archives and electronic preservation and storage. \nThe main duties of the post: \n<ul>\n<li>Deploying, supervising and training volunteers</li>\n<li>Delivering programmes of public engagement and supporting public access to research</li>\n<li>Establishing and maintaining partnerships with stakeholders to improve digital access to our archives and special collections</li>\n<li>Being responsible for income generation through the development of chargeable digital services within the department</li>\n<li>Being responsible for the maintenance and development of an archive environment to standards necessary to preserve National Archives Accreditation</li>\n</ul>\nPlease download the job description and person specification (at the bottom of this page) to learn more about the role. Please note that you must meet all essential criteria in the person specification in order to be shortlisted.\n Our offer to you:\n<ul>\n<li>35 hour working week </li>\n<li>\nAt least 27 days holiday rising to 33 after 5 years service – plus bank holidays and the option to purchase further days</li>\n<li>\nAgile working – a ‘Flexibility First’ approach to agile working, where flexibility is the norm rather than the exception</li>\n<li>\nPart of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>\nProgression – opportunities and training through a wide range of high quality learning</li>\n<li>\nHealth and Wellbeing offer including employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>\nDrive Time – a salary sacrifice car lease scheme</li>\n<li>\nFamily friendly policies with enhanced leave </li>\n<li>Discounted gym memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>\nNext steps:\nClosing date: Monday 4th November 2024\nIf you would like to talk to a member of the team about the role, please contact Ellen Jones via <a href=\"mailto:ellen.jones@liverpool.gov.uk\">ellen.jones@liverpool.gov.uk</a> \nLiverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. \nIf you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk\nAlthough we advertise on Jobs Go Public and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.\nWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.","shortDescription":"","salaryDescription":"£28,770 - £33,024","publishDate":"2024-10-21T15:15:00.000Z","expirationDate":"2024-11-04T23:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/e7f741f5-c21b-4aec-a1c6-5db0d0bfd1a5.png","score":1,"featured":false,"enhanced":false},{"id":"7803f1fe-d849-4450-bebd-eab0529c3263","title":"Commercial and Customer Experience Manager","employer":"Liverpool City Council","department":"","location":"Liverpool City Wide","locationType":2,"description":"A bit about us:\nLiverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. \nWorking at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. \nWe are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! \nThe Role: \n<ul>\n<li>Liverpool City Council’s Lifestyles Leisure Services is undergoing a dynamic transformation, and as part of this programme, we are embarking on the creation of an exciting new management structure. This includes the creation of three key new roles, offering a unique opportunity to shape the future of our Sports & Recreation services. Looking to build a forward-thinking team, we are seeking individuals with significant experience to bring their expertise and creativity to the table. These roles offer the autonomy to truly make the position your own, driving innovation and growth in an environment that values leadership and new ideas, to truly revolutionise the public sector leisure industry</li>\n<li>We are recruiting a dynamic and experienced Commercial & Customer Experience Manager to join our Sport & Recreation Management Team. In this key leadership role, you will develop and implement strategies to raise the profile, membership, and income-generating opportunities for our services. With a focus on innovative trends in the leisure industry, you will drive commercial growth while continuously improving service performance. Responsibilities include identifying new markets, conducting market research, delivering commercial solutions, and preparing performance reports on service usage and income</li>\n<li>You will lead and motivate teams and departments to meet targets, build strong partnerships with external agencies, manage budgets, seek funding opportunities, and support the implementation of corporate and community strategies to ensure efficient resource use and financial success.</li>\n<li>If you’re a forward-thinking leader, ready to embrace change, drive innovation and seize new opportunities to increase income and growth, we’d love to hear from you </li>\n</ul>\nOur offer to you: \n<ul>\n<li>35 hour working week with hybrid working model</li>\n<li>At least 31 days holiday rising to 35 after 5 years service and 8 bank holidays as well.- option to purchase further days</li>\n<li>Agile working - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception.</li>\n<li>Part of the Local Government Pension scheme – option to join the AVC scheme</li>\n<li>Progression - opportunities and training through a wide range of high quality learning</li>\n<li>Health and Wellbeing - offer including Employee assistance programme</li>\n<li>Cycle to Work and Travel Pass Schemes </li>\n<li>Drive Time – a salary sacrifice car lease scheme</li>\n<li>Family friendly policies with enhanced leave </li>\n<li>Discounted Gym Memberships </li>\n<li>Employee Volunteering Scheme </li>\n<li>Medicash </li>\n</ul>\nNext steps:\nClosing Date is: Sunday 10th November 2024 \nIf you would like to talk to a member of the team about the role or have an informal discussion, please contact – Mark Lancaster on Mark.Lancaster@liverpool.gov.uk \nLiverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. \nIf you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk\nAlthough we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.\nWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. 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Customer Service job vacancies in the UK

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Customer Service job vacancies in the UK

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Billing and Collection Officer

Brent Council

£32,421 - £36,567 p.a. inc. London weighting

Brent Civic Centre, Engineers Way, Wembley, Middlesex HA9 0FJ (Hybrid)

Posted 2 hours ago

Care Charging & Monitoring Officer

North Somerset Council

Level 4:- £25,584 - £27,269 per annum, pro rata

Weston-super-Mare (On-Site)

Posted 5 hours ago

Casual Platform Duty Officer

Lancaster City Council

£13.26 per hour

The Platform (On-Site)

Posted 1 day ago

Customer Service & Dispute Officer

London Borough of Hackney

£37,575 - £38,769

Hackney (On-Site)

Posted 1 day ago

Commercial Waste Officer

London Borough of Newham

£35,000 - £39,999

Greater London (On-Site)

Posted 6 days ago

Car Park Supervisor

Liverpool City Council

£38,223 - £43,421 (plus shift allowance and weekend enhancements)

Kings Dock Car Park, Monarch's Quay, (On-Site)

Posted 6 days ago

Digital Infrastructure Manager

Wirral Metropolitan Borough Council

£58,273 - £61,281 plus benefits.

Wirral, Mallory, 2 Alice Ker Square (Hybrid)

Posted 6 days ago

Solutions Architect

Wirral Metropolitan Borough Council

£54,231 - £57,233 plus benefits.

Wirral, Mallory, 2 Alice Ker Square (Hybrid)

Posted 6 days ago

Customer Service Advisor

Staffordshire County Council

£25,119 - £27,803

Staffordshire Place 1 (On-Site)

Posted 7 days ago

Apprentice ICT Support Officer

Staffordshire County Council

£15,071 in Year 1, increasing to £16,076 or National Minimum Wage for age – whichever is greater in year 2

Stafford (On-Site)

Posted 7 days ago

Senior Information Officer

Liverpool City Council

£38,223 - £43,421 per annum

Cunard Building, Water Street, Liverpool L3 1AH (Hybrid)

Posted 7 days ago

Procurement Systems and Data Manager

Liverpool City Council

£48,474 - £53,577 per annum

Cunard Building, Water Street, Liverpool L3 1AH (Hybrid)

Posted 7 days ago

Civic Suite Attendant

Ribble Valley Borough Council

£24,027 to £24,404 per annum pro rata £12.45 to £12.65 per hour

Ribble Valley Borough Council (On-Site)

Posted 7 days ago

Accounts Payable Officer

Liverpool City Council

£28,770 - £33,024 per annum

Cunard Building, Water Street, Liverpool L3 1AH (Hybrid)

Posted 7 days ago

Control Centre Operator (Maternity Cover)

Folkestone & Hythe District Council

£26,744 - £34,822 (Grade D/E) Dependent on skills and qualifications

Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY (Hybrid)

Posted 7 days ago

Senior Customer Contact Advisor

Reigate & Banstead Borough Council

£30,582 - £35,724

Town Hall, Reigate (On-Site)

Posted 7 days ago

Closing in 2 days

End User Computing (EUC) Technician

London Borough of Redbridge

£30,033.00 - £31,440.00

Lynton House, 255-259 High Road (On-Site)

Posted 8 days ago

Caseworker - Building Control - Level 2 / Grade 3

Guildford Borough Council

£28,724 - £31,724

Millmead House Offices, Millmead, Guildford GU2 4BB (On-Site)

Posted 9 days ago

Closing in 5 days

Specialist Officer - Digital Archives

Liverpool City Council

£28,770 - £33,024

Central Library (Hybrid)

Posted 9 days ago

Commercial and Customer Experience Manager

Liverpool City Council

£53,577 - £59,161

Liverpool City Wide (Hybrid)

Posted 9 days ago

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Registered in England & Wales as JGP Resourcing Ltd. Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

50 Customer Service job vacancies in the UK

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Billing and Collection Officer

Care Charging & Monitoring Officer

Casual Platform Duty Officer

Customer Service & Dispute Officer

Commercial Waste Officer

Car Park Supervisor

Digital Infrastructure Manager

Solutions Architect

Customer Service Advisor

Apprentice ICT Support Officer

Senior Information Officer

Procurement Systems and Data Manager

Civic Suite Attendant

Accounts Payable Officer

Control Centre Operator (Maternity Cover)

Senior Customer Contact Advisor

End User Computing (EUC) Technician

Caseworker - Building Control - Level 2 / Grade 3

Specialist Officer - Digital Archives

Commercial and Customer Experience Manager

50
Customer Service job vacancies in the UK