{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":false,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1727451144062,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"9cce0c9b-4b61-477b-9ce5-1b0ba16829ea","title":"Benefits Officer (Revenues & Benefits)","employer":"Wealden District Council","department":"","location":"Hybrid (Office & Homeworking), Council Offices, Hailsham","locationType":2,"description":"<p>Are you passionate about helping people in need and making a difference in your community?</p>\n<p><strong> </strong></p>\n<p><strong>Who?</strong></p>\n<p>We are looking for an experienced Benefits Officer to join our team.</p>\n<p><strong> </strong></p>\n<p><strong>What will you be doing? </strong></p>\n<ul>\n<li>You will assess claims for Housing Benefit and Council Tax Reduction for our customers, ensuring that they receive the financial support they are entitled to and need</li>\n<li>Determine entitlement by accurately calculating customer’s household, disabilities, income, savings, investments, and rents, determining which scheme applies to them before entering information accurately onto the Academy system</li>\n<li>Liaise with voluntary organisations, other services of the Council or other organisations, to ensure customers receive a comprehensive service, sound advice and are supported to make informed choices</li>\n<li>Identify customers who should be claiming Housing Benefit or Council Tax Reduction and help them to make a claim online or face to face</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>What do you need?</strong></p>\n<ul>\n<li>A thorough knowledge and understanding of benefits legislation and guidance, as well as strong communication and problem-solving skills</li>\n<li>A positive and proactive attitude, and a commitment to delivering excellent customer service and continuous improvement</li>\n<li>Experience of dealing with customers and/or members of the public and handling personal or sensitive information</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>What do we offer? </strong></p>\n<ul>\n<li>Working for a great, forward thinking Local Authority.</li>\n<li>Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.</li>\n<li>A friendly, supportive team and a range of opportunities for continuing professional development.</li>\n<li>Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.</li>\n<li>Free parking</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>For more information</strong></p>\n<p>Post Number: N7026</p>\n<p>Closing Date: 27<sup> </sup>September 2024</p>\n<p>Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.</p>\n<p>We are committed to maintaining a diverse workforce and an inclusive work environment.  We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.</p>\n<p><strong> </strong></p>\n<p><strong>To Apply</strong></p>\n<p>For a copy of the Job Description please email <a href=\"mailto:human.resources@wealden.gov.uk\">human.resources@wealden.gov.uk</a></p>\n<p>To apply, please go to Employee Self Service, click on the Person Icon in the top right hand corner, choose Useful Links, Job Vacancies and then when the page loads, click Search at the bottom.</p>\n<p>On the vacancy you wish to apply for, click “Apply Online” to complete an application form. When you are ready to submit, having completed all the mandatory fields (shown with a green tick when complete) click on the “Click Here to Apply” button.</p>","shortDescription":"","salaryDescription":"£24,409 - £32,858 p.a (dependant on experience & development milestones)","publishDate":"2024-09-17T13:27:00.000Z","expirationDate":"2024-09-27T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/9d7fb4a4-b42a-4afb-9e24-7a8a6e815e3e.jpg","score":1,"featured":false,"enhanced":false},{"id":"267e617a-e215-4e83-b770-f3b59113c218","title":"Support Officer (Car Parking and Facilities)","employer":"Wealden District Council","department":"","location":"Hybrid (Office & Homeworking), Council Offices, Hailsham","locationType":2,"description":"<p>Are you passionate about delivering outstanding customer service in a varied department? No day is the same.</p>\n<p><strong> </strong></p>\n<h2>Who?</h2>\n<p>Wealden is a large and predominantly rural area situated in East Sussex stretching from the coastal areas of the Seven Sisters and Pevensey Bay in the south and inland to Crowborough and the Ashdown Forest.</p>\n<p>The Council has a diverse property portfolio of Local Authority assets, these range from unadopted land and public car parks and toilets to Leisure Centres, commercial and historic properties.</p>\n<p>We’re looking for a dedicated Support Officer to join our small and friendly team. You’ll play a vital role in assisting with various enquiries, ensuring a positive experience to customers and colleagues within the authority.</p>\n<p><em> </em></p>\n<h2>What will you be doing?</h2>\n<ul>\n<li>Providing a single point of contact for customers and others, by telephone, electronically or face to face, resolving enquiries, wherever possible, at the first point of contact.</li>\n<li>Ensuring invoicing/payment is carried out and completed within the relevant timescales.</li>\n<li>Day to Day Management of various contracts to include the Community Toilet Scheme.</li>\n<li>Maintain records in respect of car park management to include complaints, queries, payments and legal, including monitoring progress in respect thereof.</li>\n</ul>\n<p><strong> </strong></p>\n<h2>What do you need?</h2>\n<ul>\n<li>Must be capable of dealing efficiently and sympathetically with members of the public.</li>\n<li>Enthusiastic, conscientious and the ability to use their own initiative and work within a team.</li>\n<li>A good level of general education, with GCSE or equivalent passes in English and Math’s at 'C' or above.</li>\n<li>Experience of computerised systems (especially MS Office products).</li>\n</ul>\n<p><strong> </strong></p>\n<h2>What do we offer?                </h2>\n<ul>\n<li>Competitive salary & pension scheme.</li>\n<li>A friendly, supportive team.</li>\n<li>Opportunities for continuing professional development.</li>\n<li>Hybrid working.</li>\n</ul>\n<p><strong> </strong></p>\n<h2>For more information</h2>\n<p>For more information and an informal chat about the opportunities please contact Tina Ford, Car Parking and Facilities Manager – 07985 812012</p>\n<p>Post Number:  M4012</p>\n<p>Closing Date:  30th September 2024</p>\n<p>Interview Date: 10th October 2024</p>\n<p>For a copy of the Job Description please email <a href=\"mailto:human.resources@wealden.gov.uk\">human.resources@wealden.gov.uk</a></p>\n<p>Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.</p>\n<p>We are committed to maintaining a diverse workforce and an inclusive work environment.  We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.</p>\n<p> </p>\n<h2>To Apply</h2>\n<p>Please visit our ‘How to Apply’ page for advice on how best to complete your application, ensuring that you add a contact email address on your application.</p>\n<p>Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one.</p>\n<p>Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit.</p>\n<p>If you are unable to apply online, have a query or require an alternative application method, please email <a href=\"mailto:human.resources@wealden.gov.uk\">human.resources@wealden.gov.uk</a> or call 01892 602424. Make sure you know the post number and include it in your email or provide it when asked during your telephone call.</p>\n<p> </p>","shortDescription":"","salaryDescription":"£12,204 - £13,210 p.a (£24,409 - £26,421 FTE)","publishDate":"2024-09-16T12:52:00.000Z","expirationDate":"2024-09-30T22:59:00.000Z","logoUri":"https://www.lgjobs.com/logos/logos/f2902be0-bd98-4104-8bac-1eefd34f973e.jpg","score":1,"featured":false,"enhanced":false},{"id":"15df9bde-4218-455a-aebf-001ed3cc9c4f","title":"Support Officer (Property Services)","employer":"Wealden District Council","department":"","location":"Hybrid (Office & Homeworking), Council Offices, Hailsham","locationType":2,"description":"<p>Do you have experience in providing excellent customer service? </p>\n<h2>Who?</h2>\n<p>We need someone with experience of working in an office environment to provide and maintain a high-quality service to customers seeking access to housing services. </p>\n<p> </p>\n<h2>What will you be doing?</h2>\n<ul>\n<li>Receiving, recording and processing enquiries from members of the public and others in connection with the Housing Services.</li>\n<li>Maintaining accurate records, including the inputting of data into the Orchard Housing Management System for day-to-day repairs, planned maintenance projects and energy.</li>\n<li>Administering departmental and Council-wide systems for services provision and monitoring. To include the office systems for housing inspections, housing complaints, void management, repairs, rent accounts, rents arrears, lettings and estate management activities.</li>\n<li>Providing clerical and administrative support to ensure delivery of service standards to customers.</li>\n</ul>\n<p> </p>\n<h2>What do you need?</h2>\n<ul>\n<li>Experience of working in a customer service environment.</li>\n<li>Good ICT skills and strong attention to detail.</li>\n<li>Excellent time management and organisational skills.</li>\n</ul>\n<p> </p>\n<h2>What do we offer?     </h2>\n<ul>\n<li>Competitive salary & pension scheme.</li>\n<li>A friendly, supportive team.</li>\n<li>Opportunities for continuing professional development.</li>\n<li>Hybrid working.</li>\n</ul>\n<p> </p>\n<h2>Information</h2>\n<p>Post Number: D6009<br>Closing Date: 3rd October 2024<br>Interview Date: 23rd October 2024</p>\n<p>Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.</p>\n<p>We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.</p>\n<p> </p>\n<h2>To Apply</h2>\n<p>Please visit our ‘How to Apply’ page for advice on how best to complete your application, ensuring that you add a contact email address on your application.</p>\n<p>Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one.</p>\n<p>Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit. </p>\n<p>If you are unable to apply online, have a query or require an alternative application method, please email human.resources@wealden.gov.uk or call 01892 602424. 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Benefits Officer (Revenues & Benefits)

Wealden District Council

Wealden District Council logo

£24,409 - £32,858 p.a (dependant on experience & development milestones)

Hybrid (Office & Homeworking), Council Offices, Hailsham (Hybrid)

Posted 10 days ago

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