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What:

Where:

Housing Options Triage Officer

Medway Council

20 days left to apply

Medway Council logo

Apply now

Hybrid - Works part from Kingsley House and part from home (Hybrid)

Permanent, Full time

Basic DBS check required

Range 3 - £24,525 - £29,268 per annum

37 hours


We are currently recruiting for 3 Housing Options Triage Officers to provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention.

To act in a supporting capacity to our Housing Options Officers carrying out homelessness needs assessments. 

You will be responsible for conducting appointments with members of the public and assessing if they are homeless or at risk of homelessness.

To provide information and advice on support services available and provide assistance in exploring various housing options.

To complete enquiries to support the Housing Options Officers to assess homelessness applications.

To be able to adapt working practises to work with vulnerable people who are homeless or threatened with homelessness.

In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Car Benefit Scheme from Tusker
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers
  • The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - https://www.childcarechoices.gov.uk/

We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency.  Our declaration fits into our http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.


Closing date: Thu 17/10/2024 at 23:59
Job reference: REC3331VR
Vacancy downloads:

Medway_Information_Pack_2024.pdf

Housing_Options_Triage_Officer_Job_Profile.pdf

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