Desktop Engineer

We are looking for a Desktop Engineer to join our ICT team, who is looking for both a challenge and to gain experience in a busy ICT environment.

You will work in various locations and companies across the town within a supportive team and will be expected to deliver a high level of service and communication to all customers and team members.

Within this role you will be responsible for interpreting, diagnosing, and resolving faults and managing all tickets on a leading ticketing system, from initial contact to resolution. Within this role you will perform 1^st and 2nd line duties and support the wider team on projects and implementations.

You will have the opportunity to obtain accredited qualifications and complete courses relevant to your day-to-day work; also, you will play an important role in projects, migrations and implementations of new and relevant equipment and technology.

A driving licence and access to a car or other satisfactory means of transport is required. 

For an informal discussion about this role please contact Glenn Spreadbury, IT and Digital Services Manager on 01279 446789

Our policies support our employees by enabling a positive work/life balance including flexible working where possible.  In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities.

Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile.