Portsmouth (On-Site)
Permanent, Full time
No DBS check required
£20,000 - £29,999
FULLTIME
Deputy Registrar
Salary: Band: 5, £24,362 - £26,073 per annum (pro rata) plus contractual overtime
Hours: 37 hours per week plus 80 hours per annum contractual overtime (weekend working)
Portsmouth City Council
At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.
Your New Role
Working in the Portsmouth Register Office you will be registering births, deaths, stillbirths, civil partnerships, and marriages.
You will be responsible for preparing certificates for members of the public and making appointments for people to come to the office to register births, deaths, stillbirths and to give notice of marriages and civil partnerships. The role also involves the duty of taking notices of marriage and civil partnership.
There is currently a requirement to work 80 hours per year as contractual overtime to cover Saturday ceremonies booked to take place at Milldam House, licenced venues, and churches within the City of Portsmouth. These hours are worked on a rota basis, working one in four Saturday's during each month. During the months of April to September this is likely to increase to two in four Saturdays. These 80 hours are in addition to the set 37 hours worked on a weekly basis and are reviewed annually and may therefore fluctuate from one year to another.
There will also be occasional additional weekend work on Sundays and Bank Holidays as requested to cover ceremony duties. These are on a voluntary basis and not included in the 80 hours contractual overtime requirement.
The successful candidate will be prepared to train as a Deputy Superintendent Registrar which will allow the officer to conduct marriage/civil partnership ceremonies and private citizenship ceremonies.
What you'll need to succeed
You will have experience of working in a front-line customer service role, within the registration service is desirable. As well as excellent accuracy, an attention to detail and neat handwriting, you will be patient, tactful and empathetic as you will be dealing with people who may be in a highly emotional state in sometimes difficult situations. You will also have the ability to understand and apply complex legislation and be able to work on your own as there will be times when you are working with limited supervision.
Please read the job profile for the full details of this role
What you'll get in return
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working hours.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/
Application process:
Please read the full job profile (click here) for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points in the profile with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is important, or you are likely not to be shortlisted. Please read alongside the 'How to apply' information on the home page.
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Closing: 13 October 2024 @ 23:59
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.