{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AlternateActionCards":false,"AppliedJobsView":false,"CandidateDatabase":false,"CandidateRedesign":false,"FullCandidateProfile":false,"HeaderJobsButton":false,"ImageOptimization":true,"LayoutRedesign":true,"LoadExpiredJobs":true,"LogosFromSameDomain":true,"MakeWaves":false,"NewJobTypes":false,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":false,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1727443356393,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"aa49efbc-2f4f-4484-aa98-b593b3e67a2f","title":"Assistant Housing Options Officer","synonyms":["Assistant Housing Options Officer"],"reference":"REC3332VR","description":"<p>We are currently recruiting for an Assistant Housing Options officer who will be required to under the direction of the Housing Options Team Leader, the post holder will be responsible for delivering a holistic approach to finding ways of solving our customers housing need by giving housing advice, by telephone and face to face.</p>\n<p>Providing initial advice on a range of housing issues including housing options, social housing, homelessness and private sector housing issues in line with law, legislation, policy and local initiatives.</p>\n<p>To support the Housing Options Team Leader to administer an excellent frontline service homelessness preventions and options, which meets the needs and aspirations of our customers and ensures quality standards are achieved and maintained.</p>\n<p>To support the Housing Options Team Leader by undertaking monitoring and evaluating of service reviews, customer satisfaction, performance indicators (national and local) relevant to the housing options team.</p>\n<p>Offering initial advice to customers and other organisations on:</p>\n<p>All aspects of Housing services i.e. Housing Options, Private Sector Housing, HomeChoice and Strategy and signposting clients where appropriate.</p>\n<p>Prevention schemes - PRS, Sanctuary, Debt Impact Funding, Mortgage Rescue, Advocacy Services, mediation, welfare benefit advice and practical assistance to access housing.</p>\n<p>Collation of evidence to support the Housing Options Officers when undertaking their enquiries regarding homelessness applications.</p>\n<p>This Council is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment, and to adhere to the Council's Safeguarding Policy</p>\n<p><strong>In return we offer you: </strong></p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Car Benefit Scheme from Tusker</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href=\"{{SIGN-IN-REQUIRED}}\">https://www.childcarechoices.gov.uk/</a>\n</li>\n</ul>\n<p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency.  Our declaration fits into our <a href=\"{{SIGN-IN-REQUIRED}}\">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. </p>\n<p><strong>Our organisation: </strong></p>\n<p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p>\n<p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p>\n<p>We provide all local Government services for a quarter of a million people, looking after <a href=\"{{SIGN-IN-REQUIRED}}\">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p>\n<p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p>\n<p><em>If you would like to have an informal discussion with the recruiting manager, please contact Tracy Partridge on </em><a href=\"{{SIGN-IN-REQUIRED}}\">tracy.partridge@medway.gov.uk</a><em> or 07950215899. </em></p>\n<p><strong>Important Information- </strong></p>\n<p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile</strong></p>\n<h4>Equal Opportunities Commitment Statement</h4>\n<p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. 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