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What:

Where:

Benefits Officer (Revenues & Benefits)

Wealden District Council

Apply before 23:59

Wealden District Council logo

Apply now

Hybrid (Office & Homeworking), Council Offices, Hailsham (Hybrid)

Permanent, Full time, Job share

Basic DBS check required

£24,409 - £32,858 p.a (dependant on experience & development milestones)

37 hours


Are you passionate about helping people in need and making a difference in your community?

 

Who?

We are looking for an experienced Benefits Officer to join our team.

 

What will you be doing?

  • You will assess claims for Housing Benefit and Council Tax Reduction for our customers, ensuring that they receive the financial support they are entitled to and need
  • Determine entitlement by accurately calculating customer’s household, disabilities, income, savings, investments, and rents, determining which scheme applies to them before entering information accurately onto the Academy system
  • Liaise with voluntary organisations, other services of the Council or other organisations, to ensure customers receive a comprehensive service, sound advice and are supported to make informed choices
  • Identify customers who should be claiming Housing Benefit or Council Tax Reduction and help them to make a claim online or face to face

 

What do you need?

  • A thorough knowledge and understanding of benefits legislation and guidance, as well as strong communication and problem-solving skills
  • A positive and proactive attitude, and a commitment to delivering excellent customer service and continuous improvement
  • Experience of dealing with customers and/or members of the public and handling personal or sensitive information

 

What do we offer?

  • Working for a great, forward thinking Local Authority.
  • Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
  • A friendly, supportive team and a range of opportunities for continuing professional development.
  • Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
  • Free parking

 

For more information

Post Number: N7026

Closing Date: 27 September 2024

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment.  We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

 

To Apply

For a copy of the Job Description please email human.resources@wealden.gov.uk

To apply, please go to Employee Self Service, click on the Person Icon in the top right hand corner, choose Useful Links, Job Vacancies and then when the page loads, click Search at the bottom.

On the vacancy you wish to apply for, click “Apply Online” to complete an application form. When you are ready to submit, having completed all the mandatory fields (shown with a green tick when complete) click on the “Click Here to Apply” button.


Closing date: Fri 27/09/2024 at 23:59
Job reference: WDC/24/292575
Vacancy downloads:

N7026_JD.pdf

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