Opportunity for flexible/home working, Kings Hill, Tonbridge & Malling Council (Hybrid)
Permanent, Part time
Basic DBS check required
£18,272 - £22,021 pro rata (FTE £22,536 - £27,159)
Benefits include: local government pension scheme, generous annual leave, excellent location with easy parking, ongoing training / CPD
We are seeking a part-time Overpayment Recovery Assistant to join our busy Revenues & Benefits service.
You would be working within a small team responsible for the recovery of council tax, business rates, housing benefit and accommodation costs, your role will entail dealing with customer queries, carrying out means tests, negotiating and reviewing payment plans and identifying help where available. You will also support the Senior Revenues & Benefits Officer (Recovery) with tasks such as running and checking reports.
You must have a high standard of written English, previous office experience preferred, including the use of Microsoft packages and a commitment to providing a quality service.
To be a part of the team you will need an understanding of socio-economic pressures, particularly in the current financial climate, and be able to demonstrate balanced reasoning.
For an informal discussion about this role please contact William Waight, Benefits & Welfare Manager on 01732 876219 (Direct applicants only, strictly no agencies)
(The role is 30 hours per week)
Interviews will be held w/c 16th December 2024
Overpayment_Recovery_Assistant_PS_Nov2024_.docx
Overpayment_Recovery_Assistant_JD_Nov2024_.docx