Portsmouth (On-Site)
Permanent, Full time
Basic DBS check required
£20,000 - £29,999
PARTTIME
Salary: Band 5, £24,362 to £26,073 per annum for full time, pro-rata £14,485 to £15,502 per annum for 22 hours
Contract: Permanent
Hours:
Part time, 22 hours per week, Monday, Tuesday and Wednesday 08:30-17:00
Full time, 37 hours per week, Monday to Thursday 08:30-17:00, Friday 08:30-16:30
Closing date: Thursday 3 October 2024, 23:59
Interview date: Friday 11 October 2024
Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.
Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.
Why come to live and work in Portsmouth?
Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.
The Service:
The Children's Social Care service supports and protects Portsmouth's most vulnerable children and young people enabling them to lead safer, healthier, and more fulfilling lives. It also acts as the corporate parent for the city's Looked After Children. The MASH team provides short term intervention with children and families, working in partnership with parents and other professionals so that the right services can be provided longer term.
Your New Role:
You will process initial contacts and referrals from other agencies such as the Police, Probation and Education and members of the public. You will deal with correspondence, data entry, and telephone referrals. You will triage Education Health Care Plans and gather information for police meetings. You will use IT systems to interrogate information and complete admin tasks, and support Ofsted inspections, providing special administrative support to inspectors. This role is office-based.
Please read the job profile for the full details of this role.
What you'll need to succeed:
You have experience working within Children's and/or Young People's Services, and can demonstrate personal resilience and professionalism when exposed to explicit and emotionally challenging information. You have an excellent telephone manner and can respond appropriately to enquiries from parents/carers who may be anxious or emotional. You are organised, proactive, and have good attention to detail. You have good working knowledge of Microsoft Office and confidence using IT systems to undertake admin tasks. You work effectively in a team, are flexible, and have good literacy and numeracy skills. You have a good understanding of client confidentiality and data protection including GDPR and Information Governance.
Please read the job profile for the full details of this role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
What you'll get in return:
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/
Additional Information:
The full job profile is attached here.
Contact Details for an Informal Discussion:
Caroline Eayrs, Business Support Team Leader, caroline.eayrs@portsmouthcc.gov.uk, 023 92 437 720
A commitment to our values:
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Application process:
How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
Please note that we may shortlist as we receive applications, so this advert may close earlier than the given date.
We look forward to speaking with you soon.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.