Council Offices (Hybrid)
Permanent, Flexible hours, Full time
Basic DBS check required
£28,420
37 hours
We are looking for an enthusiastic, motivated, and experienced Benefits Officer to join our busy Revenues & Benefits Team on a permanent full-time contract.
About the role
You will be responsible for assessing/reassessing Housing Benefit and Council Tax Support entitlement to ensure correct documentary evidence and information has been provided in compliance with legislation, best practice and ensuring correct payment is made to the claimant, landlord, Council Tax account or rent account as appropriate.
Where necessary you will calculate, allocate and set recovery action for any overpayment of benefit. Notify the claimant (and landlord if appropriate) of the details and recovery action. Refer overpayments not to be recovered to the Senior Benefits Officer for authorisation.
This position requires an enhanced DBS check.
Who we're looking for
We’d love to hear from you if you:
- Have current experience of working within a Benefits environment and have up to date knowledge of Benefit legislation.
- Have a good standard of education, including literacy and numeracy skills.
- Have excellent customer service and communication skills, in person, in writing and on the telephone.
- Are highly organised and able to work without much supervision.
- Are comfortable working in a team and working flexibly to support your colleagues.
What we offer
When you join us your expertise/skills/experience will be valued and your career development will be our priority.
We are committed to creating a collaborative and innovative environment which empowers our employees/you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.
We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park helping the workplace to be productive and enjoyable.
We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.
We are conveniently located close to Oxted Station and have some on-site parking.
In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (requiring presence in the office for a minimum of two days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.
Please visit our website for more information about working for us www.tandridge.gov.uk/jobs and download our Working for Tandridge guide.
Diversity statement
At Tandridge District Councill, we pride ourselves on maintaining an inclusive workplace, ensuring that equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the council’s culture and services.
We welcome, applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.
Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Want to know more?
If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.
If you’d like to know more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Alan Godfrey, agodfrey@tandridge.gov.uk or call on 01883 722000.
Employment_Information__Office_Based_Staff__Sep_23.pdf
Values_and_behaviours_2022__2_.pdf
Working_at_Tandridge.pdf
Benefits_Officer_-_TA2_RP.pdf