Home Ownership Officers

City of London Corporation

We are the City of Homeowners

We are the City of Housing Providers

We are the City of Excellence

Everyone deserves to live in a good-quality home, so at the City of London Corporation we place great value in ensuring we are delivering the highest quality housing management standards. Join us as a Home Ownership Officer, and you will be at the heart of this work as you manage the calculation and issue of all service and property charges.

We’re committed to getting things right, the first time. As such, you’ll help us maximise The City’s income by handling a range of complex charges relating to leasehold and freehold annual service charges, ground rents, major works and buildings insurance. Collecting the relevant information from a variety of sources, you’ll analyse this data, and you’ll ensure all properties are accurately set up on our systems, even if they’re being disposed of.

There’s a significant level of customer service involved this role, so you’ll excel here if you’re adept at handling enquiries, and you enjoy explaining the breakdown of calculations. Coming from a housing management background, you’ll have a good awareness of leasehold housing law and regulations, and we’ll expect you to be both literate and numerate.

We aim to provide an exceptional employee experience, so you can except a competitive salary and a generous benefits package that includes retail and leisure discounts, theatre offers, travel loans and more.

Closing date: 12 noon, 26 February 2025.

Interviews will be held w/c 24 March 2025

To apply online, please click on the apply link above.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCCS0895 if you experience any difficulties.  A minicom service for the hearing impaired is available on 020 7332 3732.

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a standard Disclosure & Barring Service check.

The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guides.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.