Service Manager - Business Support & Analytics

An exciting opportunity has arisen for a manager with experience in business support, finance, and analytics to join Children's Commissioning. This pivotal role offers the chance to shape a growing data and analytics function, driving strategic decisions and delivering impactful transformation.

Here at West Sussex County Council, we are ambitious for all our children and young people, and we are committed to improving our services. The recent Ofsted report of Children's Social Care shows how far we've come, and we continue to drive forward our 'Children First' improvement plans.

You will join us as at a key time on our journey where investment in the commissioning workforce is at an all time high. Children's Commissioning is responsible for ensuring children, young people and their families have access to the right services at the right time.

The Opportunity

Salary: £58,131 to £61,445 per annum
Contract Type: Permanent
Working Pattern: Full time - 37 hours per week, Monday - Friday
Location: Based at County Hall, Chichester or Bridge House, Worthing with hybrid working available and to be discussed at interview.

Interview Date: 19th December 2024, to be held in Worthing

Do you have extensive experience of Analytics and Finance in a Commissioning environment?

Do you have excellent people management skills and can lead and inspire a team?

Can you work at pace and manage competing demands effectively?

If you answered yes to all the above and want to make a difference to the children in your community, then we have the job for you…

As the Service Manager for Business Support and Analytics you will:

• Develop and implement a forward-thinking data and analytics strategy aligned with organisational priorities.
• Build and lead a high-performing data and analytics team, establishing clear structures, processes, and a culture of collaboration.
• Oversee and manage the robust financial operations of children's social care, ensuring compliant spend and accurate financial forecasting.
• Deliver digital transformation, leveraging data to drive strategic commissioning and innovation.
• Enhance reporting capabilities, ensuring insights are actionable and influential at all levels.

You will also support with projects alongside external service providers and internal teams to develop key areas of our business.

You will bring:

• Proven leadership experiencein data and analytics, ideally within a matrix management structure.
• A strong track record of building and developing teams, creating clear pathways for success.
• Expertise in designing and implementing strategiesthat maximise the impact of data.
• Experience managing digital transformation programmesthat improve processes and outcomes.
• Excellent communication skills, with the ability to influence stakeholders and foster collaboration
• Extensive experience in finance and/or procurement operations, including both internal/external spend, forecasting and demand management.
• Organisational and administrative skills to support and manage a customer focused business support team.

For more information on all the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Benefits

For a full list, this can be found at our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05465.