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No day is the same.</p>\n<p><strong> </strong></p>\n<h2>Who?</h2>\n<p>Wealden is a large and predominantly rural area situated in East Sussex stretching from the coastal areas of the Seven Sisters and Pevensey Bay in the south and inland to Crowborough and the Ashdown Forest.</p>\n<p>The Council has a diverse property portfolio of Local Authority assets, these range from unadopted land and public car parks and toilets to Leisure Centres, commercial and historic properties.</p>\n<p>We’re looking for a dedicated Support Officer to join our small and friendly team. You’ll play a vital role in assisting with various enquiries, ensuring a positive experience to customers and colleagues within the authority.</p>\n<p><em> </em></p>\n<h2>What will you be doing?</h2>\n<ul>\n<li>Providing a single point of contact for customers and others, by telephone, electronically or face to face, resolving enquiries, wherever possible, at the first point of contact.</li>\n<li>Ensuring invoicing/payment is carried out and completed within the relevant timescales.</li>\n<li>Day to Day Management of various contracts to include the Community Toilet Scheme.</li>\n<li>Maintain records in respect of car park management to include complaints, queries, payments and legal, including monitoring progress in respect thereof.</li>\n</ul>\n<p><strong> </strong></p>\n<h2>What do you need?</h2>\n<ul>\n<li>Must be capable of dealing efficiently and sympathetically with members of the public.</li>\n<li>Enthusiastic, conscientious and the ability to use their own initiative and work within a team.</li>\n<li>A good level of general education, with GCSE or equivalent passes in English and Math’s at 'C' or above.</li>\n<li>Experience of computerised systems (especially MS Office products).</li>\n</ul>\n<p><strong> </strong></p>\n<h2>What do we offer?                </h2>\n<ul>\n<li>Competitive salary & pension scheme.</li>\n<li>A friendly, supportive team.</li>\n<li>Opportunities for continuing professional development.</li>\n<li>Hybrid working.</li>\n</ul>\n<p><strong> </strong></p>\n<h2>For more information</h2>\n<p>For more information and an informal chat about the opportunities please contact Tina Ford, Car Parking and Facilities Manager – 07985 812012</p>\n<p>Post Number:  M4012</p>\n<p>Closing Date:  30th September 2024</p>\n<p>Interview Date: 10th October 2024</p>\n<p>For a copy of the Job Description please email <a href=\"{{SIGN-IN-REQUIRED}}\">human.resources@wealden.gov.uk</a></p>\n<p>Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.</p>\n<p>We are committed to maintaining a diverse workforce and an inclusive work environment.  We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.</p>\n<p> </p>\n<h2>To Apply</h2>\n<p>Please visit our ‘How to Apply’ page for advice on how best to complete your application, ensuring that you add a contact email address on your application.</p>\n<p>Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one.</p>\n<p>Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit.</p>\n<p>If you are unable to apply online, have a query or require an alternative application method, please email <a href=\"{{SIGN-IN-REQUIRED}}\">human.resources@wealden.gov.uk</a> or call 01892 602424. Make sure you know the post number and include it in your email or provide it when asked during your telephone call.</p>\n<p> </p>","shortDescription":"","jobType":"Education - Support Staff","employerType":"Local Government","howToApplyText":"<p>Please apply online via the link provided.</p>\n<p> </p>\n<p>Please note, we do not accept CVs submitted without a fully completed online application form.</p>","employer":"Wealden District Council","employerId":"e368b1ba-f6ec-438c-84b7-ffa9a2701f14","department":"","departmentId":"","location":"Hybrid (Office & Homeworking), Council Offices, Hailsham","locationHierarchy":[{"types":["postal_code"],"value":"BN27 2AX"},{"types":["postal_town"],"value":"Hailsham"},{"types":["administrative_area_level_2","political"],"value":"East Sussex"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"£12,204 - £13,210 p.a (£24,409 - £26,421 FTE)","salaryFrom":12204,"salaryTo":13210,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[2],"workingHoursDescription":"working Wednesday PM, Thursday and Friday","contractType":2,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2024-09-16T12:52:00.000Z","expirationDate":"2024-09-30T22:59:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"d067f940-99c3-4bbd-9b2b-48bca102cd05.pdf","fileName":"Support_Officer__Car_Parking___Facilities__JD.pdf"}],"logoUri":"https://www.lgjobs.com/logos/logos/f2902be0-bd98-4104-8bac-1eefd34f973e.jpg","awardLogoUris":[],"canonicalUrl":"https://www.lgjobs.com/jobs/267e617a-e215-4e83-b770-f3b59113c218","createdDate":"2024-09-16T12:52:59.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false},"dataUpdateCount":1,"dataUpdatedAt":1727457359499,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","267e617a-e215-4e83-b770-f3b59113c218"],"queryHash":"[\"jobDetails\",\"267e617a-e215-4e83-b770-f3b59113c218\"]"},{"state":{"data":[{"jobId":"681bff2a-bb61-463f-b03f-2ba187039b0a","jobTitle":"Clinical Supervisor","employerName":"London Borough of Redbridge"},{"jobId":"c30c0f74-844c-40ef-9356-0ea7446fc851","jobTitle":"Midday Supervisory Assistant (St Philips Catholic Primary School)","employerName":"East Sussex County Council"},{"jobId":"b86d6fb1-7679-4219-aeae-21713853dbc6","jobTitle":"Teaching Assistant Level 3","employerName":"Knowsley Council"}],"dataUpdateCount":1,"dataUpdatedAt":1727457359517,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","267e617a-e215-4e83-b770-f3b59113c218"],"queryHash":"[\"similarJobs\",\"267e617a-e215-4e83-b770-f3b59113c218\"]"}]}