Ribble Valley Borough Council (Hybrid)
Permanent, Flexible hours, Full time
Basic DBS check required
£25,545 to £26,873 per annum
37 hours
Revenues Assistant
Council Offices - Clitheroe
Reference: RES246
Pay: Scale 4 (scp 10-13) £25,545 to £26,873 per annum (Pay Award Pending)
Hours: 37 hours per week
Working within the council tax section you will be responsible for issuing of council tax bills and dealing with customers over the telephone and by email, so you will need to have excellent customer service skills, a clear and friendly telephone voice and be able to work well in a team. You will process applications for discounts and exemptions, and undertake other administrative tasks where required.
You will also be responsible for the recovery of council tax and business rates issuing reminder notices and summonses. You will be expected to attend court with the Recovery Officer and be able to provide debt counselling to taxpayers who are having difficulty making payment.
You should have a good understanding of Microsoft Office (Word and Excel).
Knowledge of council tax legislation would be advantageous.
A DBS check will be undertaken for the successful candidate.
Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme and training/development opportunities.
Closing date: Friday, 4th October 2024
Interview date: Tuesday, 22nd October 2024
Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.
RES246__Ad__Revenues_Assistant.pdf
RES246__CS__Revenues_Assistant.pdf
Guidance_Notes.pdf
Conditions_of_Service.pdf