Portsmouth (On-Site)
Permanent, Part time
No DBS check required
£10,000 - £14,999
PARTTIME
Salary: Band 5, £12,181 to £13,036 per annum pro-rata for part time (£24,362 to £26,073 FTE)
Contract: Permanent
Hours: Part time (18.5 hours per week), Wednesday half day, Thursday and Friday full days, exact hours can be discussed at interview
Closing date: Sunday 13 October 2024, 23:59
Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.
Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.
Why come to live and work in Portsmouth?
Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.
The Service:
The Children and Families Service supports and protects Portsmouth's most vulnerable children and young people enabling them to lead safer, healthier and more fulfilling lives. It also acts as the corporate parent for the city's looked after children. The Building and Supporting Your Future Teams and Child Safety and Asylum Team provide social work support to our children in long-term care placements and unaccompanied minors, and support to our care leavers. Staff in these teams are responsible for ensuring that our statutory responsibilities for looked after children and care leavers are properly met.
The Role:
The Business Support Officer provides administrative support to teams within the Children and Families service, dealing with email and telephone queries, communicating with professionals and service users, sorting in-coming and out-going post, dealing with all correspondence in confidence, recording information onto caseload systems, booking appointments, and other tasks as required. It is a very busy and a challenging role, for someone who enjoys working as part of a team and wants to do a worthwhile job.
Please read the job profile for the full details of this role.
What you'll need to succeed:
You have experience of working in an administrative role, ideally in Children’s and/or Young People’s Services. You can take accurate, detailed minutes of complex meetings, have a good working knowledge of Microsoft Office, and have good numeracy and literacy skills. You are people-focused and able to demonstrate consistently high standards of customer care and willingness and determination to help service managers and practitioners provide an effective service and support to children and families.
Please read the job profile for the full details of this role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
What you'll get in return:
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working options including hybrid working with a minimum of two days office based per week pro rata, giving you the flexibility to work up to three days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/
Additional Information:
The full job profile is attached here.
Contact Details for an Informal Discussion:
Tamasine Roux, Business Support Team Leader, Tamasine.Roux@portsmouthcc.gov.uk, 023 92 834 455.
A commitment to our values:
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Application process:
How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' section of the full Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
We look forward to speaking with you soon.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.